AI, GenAI & Automation (RPA/IoT)
SAP S/4 & Azure, AWS, ADs
IT Due Diligence, Divestments & Integration
CRM/PoS & Omni-channel Enablement
IQVIA, Nielsen, Sell-in/out Data
Cybersecurity & Risk Management
CAPEX/OPEX & ROI Optimization
Industry 4.0, Supply Chain & 3PLs
• Define and execute IT&D strategy across LATAM aligning technology with business goals, managing IT&D Portfolio, tracking value and reporting benefits to senior management.
• Drive automation agenda, delivering productivity and operational efficiency with proven results.
• Strategic advisor to senior business leaders to grow businesses using technology.
• Led IT operations across 14 manufacturing facilities, Improving service reliability and operational resilience.
• Managing critical IT/OT operations including laboratory environments, ensuring full GxP compliance and operational resilience in highly regulated areas requiring computerized system validation (CSV).
• Ensuring IT operations are meeting business needs in the commercial and logistics sites.
• In charge of 3PL integrations and systems inter-operations.
• Managed global Cisco Collaboration platforms and regional infrastructure.
• In charge of overall infrastructure services (Network, Hosting, Cybersec, Collaboration, End User Services, Data Center).
• (Previous Role) Telecom Administrator / Servicedesk Supervisor: LAN, WAN, VoIP, Video, Incident and Change management.